As you are aware, due to the suspension of our lottery betting licence held with The U.K. Gambling Commission we have not been able to take any bets from our customers since March 2020. Discussions have been ongoing, however due to the length of time it has taken and the costs involved, we have made the difficult decision to surrender our licence. If you have an outstanding balance in your Lotteries.com account, you may log into your account to claim a refund. Alternatively, you may contact our Customer Service Department to arrange to have your funds returned to you promptly. Please note that all balances will be donated to a UK charity if we do not hear, or are unable to contact you by 31/03/2022. If you have any questions or concerns, please do not hesitate to contact us by calling our toll free line
We trust this is satisfactory and we thank you for your patronage.
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